RFP QuestBeta
OpenStage · tender 14 days to close

London Borough of Hounslow

Revenue Collection and Benefits Administration Services

Business ServicesCPV 75310000
Value£40.0m
Deadline27 Jul 2026
Published20 May 2026
RegionNationwide
Contract value in context
£40.0mtotal contract value
median £400k
this tender£0£43.2m

This is a large award for Government & Public Administration — above three-quarters of comparable contracts. Based on 5,438 valued Government & Public Administration tenders in our corpus.

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The brief

The Authority is seeking a suitably qualified and experienced Service Supplier to deliver high quality, compliant and customer focused Revenue Collection and Benefits Administration Services from 1 October 2027.

The contract will include: • Fully managed Revenue Collection Service including Council Tax and Business Rates Collection • Fully managed Benefits Administration Service including Housing Benefits, Council Tax Support and Discretionary schemes • Fully managed Free School Meals administration • Customer services for Council Tax, Business Rates, Housing Benefits, Council Tax Support, Discretionary Schemes and Free School Meals • Provision of the IT systems used: Business Rates system, and Council Tax and Benefits system, and any other systems, not provided or managed by the Council, necessary to meet requirements for service delivery • Provision of system management for the Busines…

Key requirements

What the supplier must deliver

01

The Authority is seeking a suitably qualified

The Authority is seeking a suitably qualified and experienced Service Supplier to deliver high quality, compliant and customer focused Revenue Collection and Benefits Administration Services from 1 October 2027.

02

Fully managed Benefits Administration Service including Housing

Fully managed Benefits Administration Service including Housing Benefits, Council Tax Support and Discretionary schemes.

03

Customer services for Council Tax, Business Rates

Customer services for Council Tax, Business Rates, Housing Benefits, Council Tax Support, Discretionary Schemes and Free School Meals.

04

Exit and transition management support

Exit and transition management support.

Derived from the notice text — always confirm against the original documents.

Source & provenance
OCID
ocds-h6vhtk-0567b0
Stage
tender · Open
Source
Find a Tender
Buyer ref
046460-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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