RFP QuestBeta
OpenStage · tender 8 days to close

Transpennine Trains Limited

Mystery Shopping Market Research for TransPennine Trains Limited

Business ServicesCPV 79310000
Value£375k
Deadline21 Jul 2026
Published23 Jun 2026
RegionNationwide
Timeline
Published 23 Jun 20268 days leftCloses 21 Jul 2026
Who to contact
Ahmed Akram
ahmed.akram@tpexpress.co.uk
0330 095 4077

The procurement contact named on the official notice.

Contract value in context
£375ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

TransPennine Express (TPE) is a train operating company dedicated to providing high-quality rail services across the North of England and into Scotland.

We are committed to continually improving the customer experience and rely on detailed, accurate, and insightful mystery shopping data to support service enhancements, training, and performance monitoring.

We are looking for a service provider to support with our mystery shopping programme.

For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./3K9M892546 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3K9M892546

Key requirements

What the supplier must deliver

01

We are committed to continually improving

We are committed to continually improving the customer experience and rely on detailed, accurate, and insightful mystery shopping data to support service enhancements, training, and performance monitoring.

02

We are looking for a service provider

We are looking for a service provider to support with our mystery shopping programme.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Transpennine Trains Limited, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-06bb02
Stage
tender · Open
Source
Find a Tender
Buyer ref
058926-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

Assembling the market network…

Transpennine Trains Limited’s tender network

Assembling the network…

Also open now

Similar open tenders

Foster4 Digital Marketing

Warrington Borough Council

Closes 10 Aug 2026Business Services
Value not publishedValue

Media Buying and Marketing Support 2026

Hull College

Closes 3 Aug 2026Business Services
Value not publishedValue