Unplanned Rapid Response Night Sitting
The procurement contact named on the official notice.
This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement and gain access to documents when they are available, applicants must first be registered on the system at be https://in-tendhost.co.uk/norfolkcc/aspx/Home Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` in this tender. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +448442728810 or e-mailing support@in-tend.co.uk
The submission route named on the official notice.
This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.
The Rapid Response Service in Norfolk provides a timely, short term, multi disciplinary response to adults with urgent care and support needs arising outside of standard office hours, including evenings, nights, weekends and bank holidays.
The service is designed to prevent unnecessary hospital admissions, facilitate early discharge, and maintain individuals safely and independently within their own homes or usual place of residence.
Operating across Norfolk, the service delivers urgent assessment, intervention and coordination of care for adults aged 18 and over who experience a sudden deterioration in health, functional ability, or social circumstances.
The service works in close partnership with primary care, urgent and emergency care, ambulance services, acute trusts, adult social care, mental health services, and the voluntary sector to ensure a seamless and person centred response.
The Rapid Response Service supports the local system's ambition to deliver care closer to home, reduce avoidable hospital attendances and admissions, and improve outcomes for residents by providing responsive, high quality care at the point of need, particularly during periods when core services are limited.
The value is not sufficient for it to be commercially viable if lotted and it would also increase contract management costs.
On 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for unitary local government in Norfolk had been received - these could entail the creation of one, two or three unitary councils.
The Minister announced a consultation exercise, which ended on 11 January 2026.
The Minister stated that "once the consultations have concluded, the Government will assess the proposals against the criteria in the invitation and decide, subject to parliamentary approval, which, if any, proposals are to be implemented, with or without modification".
The Government has confirmed that it is minded to create three unitary Councils, subject to parliamentary approval.
On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028.
Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
What the supplier must deliver
The Rapid Response Service in Norfolk provides
The Rapid Response Service in Norfolk provides a timely, short term, multi disciplinary response to adults with urgent care and support needs arising outside of standard office hours, including evenings, nights, weekends and bank holidays.
The service is designed to prevent unnecessary
The service is designed to prevent unnecessary hospital admissions, facilitate early discharge, and maintain individuals safely and independently within their own homes or usual place of residence.
The service works in close partnership
The service works in close partnership with primary care, urgent and emergency care, ambulance services, acute trusts, adult social care, mental health services, and the voluntary sector to ensure a seamless and person centred response.
The Rapid Response Service supports the local
The Rapid Response Service supports the local system's ambition to deliver care closer to home, reduce avoidable hospital attendances and admissions, and improve outcomes for residents by providing responsive, high quality care at the point of need, particularly during periods when core services are limited.
Derived from the notice text — always confirm against the original documents.
What it takes to bid this
Typical UK bid effort for the £1m–£10m band — an estimate, not a quote.
Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%
Typical for this category — confirm against the ITT pack
- Hold at bidCQC registration / safeguarding policies
- Plan for deliveryDBS-checked staff & vetting process
- Plan for deliveryTUPE (incumbent staff often transfer)
- Show at bidComparable references / case studies
- Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
- Hold at bidInsurance cover (PL / EL, often PI)
- Show at bidSocial value commitments
Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.
Skills, tools & certifications
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- OCID
- ocds-h6vhtk-069034
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 059877-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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