Police and Crime Commissioner for West Midlands
West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services
The procurement contact named on the official notice.
will be added at a later date
The submission route named on the official notice.
MARKET ENGAGEMENT EVENT - THURSDAY 14th MAY 2026 - 4pm.
Slides and Q & A: https://www.westmidlands-pcc.gov.uk/grants-contracts/west-midlands-victim-support-services/ The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region.
This service specification invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims’ needs are at the core of service delivery.
The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system.
The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals.
The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery.
This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support.
What the supplier must deliver
Slides and Q & A: https://www.westmidlands-pcc.gov.uk/grants-contracts/west-midlands-victim-support-services/
Slides and Q & A: https://www.westmidlands-pcc.gov.uk/grants-contracts/west-midlands-victim-support-services/.
This service specification invites applicants to submit
This service specification invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims’ needs are at the core of service delivery.
The West Midlands has a diverse
The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals.
The aim is to create a centre
The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery.
This approach will contribute to a cohesive
This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support.
Derived from the notice text — always confirm against the original documents.
What it takes to bid this
Typical UK bid effort for the value not published — mid-band assumed band — an estimate, not a quote.
Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%
Typical for this category — confirm against the ITT pack
- Hold at bidProfessional indemnity insurance
- Show at bidNamed engagement team with CVs
- Show at bidComparable references / case studies
- Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
- Hold at bidInsurance cover (PL / EL, often PI)
- Show at bidSocial value commitments
Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.
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- OCID
- ocds-h6vhtk-067b89
- Stage
- planning · planned
- Source
- Find a Tender
- Buyer ref
- 062997-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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