Institute of Customer Service
Public-sector supplierProfile built from official UK public-sector award data.
- Contracts won
- 7
- Total value
- £203k
- Buyers
- 7
- Active
- 6 Jul 2018 – 28 Mar 2025
Eligible tenders
Based on the categories Institute of Customer Service has publicly won in. Eligibility is inferred from official award data — it is not a record of who bid.
Business Services· what’s coming →Research & Development· what’s coming →Other Community & Personal Services· what’s coming →
£4.1bn
in 1,397 eligible tenders closed in the last 12 months.
Construction Works and Associated Services 3 including ProCure24
Crown Commercial Service · £120.0bn framework ceiling · closed 4 Jun 2026 · Other Community & Personal Services
NHS Workforce Alliance Health Workforce Solutions
Crown Commercial Service · £10.0bn framework ceiling · closed 22 Sept 2025 · Business Services
Estates & Facilities Consultancy Dynamic Purchasing System (DUPLICATE CONTRACT NOTICE ORIGINAL: 2021/S 000-001562)
London Procurement Partnership · £1.7bn framework ceiling · closed 12 Feb 2026 · Business Services
Estates & Facilities Consultancy Dynamic Purchasing System (DUPLICATE CONTRACT NOTICE ORIGINAL: 2021/S 000-001562) Reference: DN512850
London Procurement Partnership · £1.7bn framework ceiling · closed 12 Feb 2026 · Business Services
Support for Victims of Modern Slavery (SVMS) Contract
Home Office · £800m framework ceiling · closed 26 Sept 2025 · Business Services
Community Living Ethical Framework
Wigan Council · £700m framework ceiling · closed 17 Jun 2026 · Other Community & Personal Services
Open right now
Linen and Laundry DPS
Guy's and St Thomas' NHS Foundation Trust · £5.8bn framework ceiling · deadline 19 May 2027 · Other Community & Personal Services
Escorting and Related Services
Home Office · £1.2bn framework ceiling · deadline 5 Mar 2027 · Business Services
Temporary Worker Agencies and Interim Contractors/Consultants for Preferred Supplier Listing Status for Dorset Unitary Council Y24006
Dorset & Kent Commercial Services LLP T/A Connect2Dorset · £250m framework ceiling · deadline 2 Apr 2029 · Business Services
Dynamic Purchasing System (DPS) for Compliance & Facilities Management Services
PROSPER · £250m framework ceiling · deadline 27 Apr 2030 · Business Services
Dynamic Purchasing System (DPS) of Temporary Agency, Contractor and Interim Agencies for Preferred Supplier Listing (PSL) Status for Hackney Borough Council – Y25013
Hackney and Kent commercial Services (t/a Connect2Hackney) · £180m framework ceiling · deadline 16 Jan 2029 · Business Services
Business & Technical Services Marketplace
Nuclear Waste Services Limited · £175m framework ceiling · deadline 28 Feb 2029 · Business Services
Dynamic Purchasing System (DPS) of Temporary Agency, Contractor and Interim Agencies for Preferred Supplier Listing (PSL) Status for Luton Borough Council - Y21001
Luton and Kent Commercial Services LLP · £150m framework ceiling · deadline 30 Jan 2028 · Business Services
YPO - 001200 Enforcement Agency Services
YPO · £150m framework ceiling · deadline 23 Feb 2029 · Business Services
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Battle this company →Deterministic 0–10 stats from official award data — 10 ≈ top 1% of UK public-sector suppliers.
Institute of Customer Service
Public-sector supplier
7
overall
Live intelligence
Pull live intelligence on Institute of Customer Service— Companies House directors & filed accounts, and recent news & signals. Enriched once, then cached for everyone.
Decision-makers
Buyer network
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Wins over time
2018
2021
2022
2025
Contract wins per year
Sectors they win in
| Sector | Wins | Value |
|---|---|---|
| Business Services | 3 | £72k |
| Other Community & Personal Services | 2 | £107k |
| Research & Development | 2 | £25k |
Recent wins
HMLR701091 - Membership for the Institute of Customer Service
HM Land Registry · £57k · 28 Mar 2025
Institute of Customer Services Membership
UK Hydrographic Office · £26k · 27 Oct 2022
Provision of UK Customer Satisfaction Index Report - Extension
Driver & Vehicle Licensing Agency · £17k · 24 May 2022
Membership of Institute of Customer Service
Department for Work and Pensions · £35k · 25 Feb 2022
STA of Institute for Customer Service analysis and research
Crown Commercial Service · £11k · 21 Oct 2021
Provision of UK Customer Satisfaction Index Report
DVLA - Driver Vehicle and Licencing Agency · £8k · 3 Aug 2021
Membership for Institute of Customer Service
HER MAJESTYS LAND REGISTRY · £50k · 6 Jul 2018