RFP QuestBeta
Awarded · ResultStage · contract

DEFRA

​​Generative AI for customer contact - Live Trials​

Business ServicesCPV 79000000 79400000 79410000
Value£405k
Awarded23 Jan 2026
Published23 Jan 2026
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£405ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing.

It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment

Key requirements

What the supplier must deliver

01

Building on the foundation phase, this project

Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing.

02

It will assess their effectiveness of Generative

It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at DEFRA, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
016fd124-31f6-41f7-94cc-6db8974eb6a4
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-0597100D8d000003VQwdEAG
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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