RFP QuestBeta
Awarded · ResultStage · contract

Black Country Business

Black Country Impact - Introduction to Customer Services - AWARD

Business ServicesCPV 79342300
ValueValue not published
Awarded23 Aug 2017
Published11 Sept 2017
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

Service provider will be required to deliver a course aimed at 16-29 year olds not in employment, education or training (NEET) who have an interest in seeking employment in the Customer Services industry.

Service provider will provide a Customer Services programme which will give participants the knowledge, understanding and experience of dealing with customers in any environment or to recognise existing good practice, to assist them in this area of work.

Key requirements

What the supplier must deliver

01

Service provider will be required to deliver

Service provider will be required to deliver a course aimed at 16-29 year olds not in employment, education or training (NEET) who have an interest in seeking employment in the Customer Services industry.

02

Service provider will provide a Customer Services

Service provider will provide a Customer Services programme which will give participants the knowledge, understanding and experience of dealing with customers in any environment or to recognise existing good practice, to assist them in this area of work.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Black Country Business, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
0306d32b-29c5-467a-ac27-69dbc1da01ba
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BCI 0093 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

Scroll to explore the market network

Black Country Business’s tender network

Assembling the network…

Also open now

Similar open tenders

Event Management and Production Services - Saudi Arabia

British Council

Closes 12 Aug 2026Business Services
Value not publishedValue

Utility Regulator - Legal Services Framework Agreement

Utility Regulator

Closes 24 Aug 2026Business Services
£4.0mValue