RFP QuestBeta
ClosedStage · contract

Ofgem

2025-049 Case Management System

Office & Computing EquipmentCPV 30000000 30200000 30210000 30211000 72000000 72400000 72420000
Value£86k
Deadline1 Jan 2026
Published25 Feb 2026
RegionUK-wide
Timeline
Published 25 Feb 2026ClosedCloses 1 Jan 2026
Contract value in context
£86ktotal contract value
median £95k
this tender£0£2.0m

This sits in the lower-middle of the Office & Computing Equipment band — a mid-scale opportunity. Based on 8,857 valued Office & Computing Equipment tenders in our corpus.

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The brief

Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.

The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.

Key requirements

What the supplier must deliver

01

Ofgem requires a robust case management system

Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
032a086b-326b-49cf-9c01-0a66df7bf724
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
MT236664
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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