RFP QuestBeta
ClosedStage · contract

Financial Services Compensation Scheme

GB-London: FSCS465 Customer Satisfaction (call-off via FSCS425 Strategic Market Research Services)

Business ServicesCPV 79000000 79300000
Value£336k
Deadline6 Aug 2023
Published7 Dec 2023
RegionLondon
Timeline
Published 7 Dec 2023ClosedCloses 6 Aug 2023
Contract value in context
£336ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Provision of a service to ensure continued delivery of FSCS's Customer Satisfaction (CSAT) programme.

The contract will include a review of the current service, followed by a proposal to innovate and refresh the service in order to deliver our future strategy.

Key requirements

What the supplier must deliver

01

Provision of a service to ensure continued

Provision of a service to ensure continued delivery of FSCS's Customer Satisfaction (CSAT) programme.

02

The contract will include a review

The contract will include a review of the current service, followed by a proposal to innovate and refresh the service in order to deliver our future strategy.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Financial Services Compensation Scheme, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
034acb0e-65f1-4844-bd14-c98bc11404d0
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP828722034
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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