Wythenshawe Community Housing Group - Electronic Payment Solution Tender

Please see Service Specification We currently have all payment options contracted to a single payment solution provider.

Through them we offer a wide range of payment options to our customers including: payment cards, telephone/IVR payments, direct debit and web payments.

General Requirements - the successful supplier must be able to provide the following services: • Produce and deliver electronic payment cards, incorporating a magnetic strip, barcode or QR code for the purpose of tenants making payments • Produce paper letters/bills with a barcode or QR code for the purpose of taking payments • Provide a fully hosted, flexible Direct Debit solution. • Transfer consolidated payments in a timely manner along with reconciled management information (electronically) • Have a clear development road map for the introduction of new, innovative and customer focused payment options