RFP QuestBeta
ClosedStage · contract

Parliamentary and Health Service Ombudsman

PR2176 - Review of Guidance Documentation 2023

R&DCPV 73210000
Value£8k
Deadline18 Jan 2023
Published1 Mar 2023
RegionUK-wide
Timeline
Published 1 Mar 2023ClosedCloses 18 Jan 2023
Contract value in context
£8ktotal contract value
median £66k
this tender£0£561k

This sits below the typical range for Research & Development contracts — a smaller, more accessible award. Based on 20,405 valued Research & Development tenders in our corpus.

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The brief

PHSO have developed and published a range of public facing documents.

Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to.

Each of these have been in existence for a number of years.

We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy.

Key requirements

What the supplier must deliver

01

Collectively, these documents outline guidance and recommendations

Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to.

02

We therefore want to undertake a review

We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

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Source & provenance
OCID
0671b3d4-edcd-425d-bd1b-0a29c4f8a6d6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PAHSO001-DN649241-96215105
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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