RFP QuestBeta
Awarded · ResultStage · contract

Swindon Borough Council

Healthwatch and NHS Complaints Advocacy Service

HealthcareCPV 85000000 85323000
Value£428k
Awarded6 Jan 2021
Published4 Apr 2022
RegionSouth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£428ktotal contract value
median £380k
this tender£0£16.5m

This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.

The brief

Healthwatch and NHS Complaints Advocacy Service Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Healthwatch and NHS Complaints Advocacy Service.

Project Description Swindon Borough Council is looking to procure a Healthwatch and NHS Complaints Advocacy Service that will provide the following: • LOT 1 - Healtwatch service The service wil be amindependent champion for people who use health and social care services.

By understanding the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. • Lot 2 - NHS Advocacy Service Provide a free, independent and confidential advocacy service to the residents of Swindon.

Full details relating to the Services are provided in the tender documents.

To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents.

In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com Contract Period The contract will be initially for a period of 36 months commencing 1st April 2021 with the option to extend for a further 12 months as per the contract terms and conditions.

Tender Responses Tender Responses are required to be submitted no later than 6th Janury 2021, 1200:00:00 hrs UK Local time via ProContract tender portal - https://www.supplyingthesouthwest.org.uk/ Tender Clarifications If you require any clarifications on the tender documents, please submit these in writing via Messaging in ProContract tender portal, including the project reference and title clearly in the Subject title, by 15th December 2020, 1200:00:00 hrs UK Local time.

Key requirements

What the supplier must deliver

01

Swindon Borough Council is looking to procure

Swindon Borough Council is looking to procure a Healthwatch and NHS Complaints Advocacy Service that will provide the following:.

02

Provide a free, independent and confidential advocacy

Provide a free, independent and confidential advocacy service to the residents of Swindon.

03

To participate, Suppliers will need to Register

To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents.

04

In the event of difficulties registering as

In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com.

05

Tender Responses are required to be submitted

Tender Responses are required to be submitted no later than 6th Janury 2021, 1200:00:00 hrs UK Local time via ProContract tender portal.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Swindon Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
0a5c5f1f-c1c6-4cca-8c21-2c8bf1cea3f2
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
SWINDON001-DN509077-21609362
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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