RFP QuestBeta
ClosedStage · contract

County Durham Housing Group

CDHG - Provision of an Out of Hours Call Handling Service

Business ServicesCPV 79512000 79510000
ValueValue not published
Deadline22 Jan 2018
Published18 Dec 2017
RegionNorth East
Timeline
Published 18 Dec 2017ClosedCloses 22 Jan 2018
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The brief

County Durham Housing Group (CDHG) was created in April 2015, as a Community Benefit Society with charitable objects, from the completion of a large scale voluntary transfer of approximately 18,400 homes from Durham County Council.

The group is made up of four registered providers consisting of a Parent Organisation (CDHG), East Durham Homes, Dale and Valley Homes and Durham City Homes.

The group is governed by the parent board which has over-arching responsibility for the entire group.

The parent board is made up of Independents, Tenants and Council nominees which satisfy offer document commitments and constitutional requirements.

CDHG has a clear focus on its vision of 'We believe in life without barriers' and its objectives of People First, Outstanding Services and Proud Communities and is committed to making early inroads in demonstrating progress in all areas.

The first CDHG Corporate Plan was approved on 14 October 2015 and provides clarity and action planning around key objectives.

County Durham Housing Group (CDHG) requires a Out of Hours Call Handling Service.

Key requirements

What the supplier must deliver

01

CDHG has a clear focus on its

CDHG has a clear focus on its vision of 'We believe in life without barriers' and its objectives of People First, Outstanding Services and Proud Communities and is committed to making early inroads in demonstrating progress in all areas.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Reveal who to approach at County Durham Housing Group, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
0d1d0503-674f-414e-8f25-eee5df2fd3da
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CDHG-2017 078
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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