RFP QuestBeta
Awarded · ResultStage · contract

Crown Commercial Service

Provision of Customer Excellence Training

EducationCPV 80000000
Value£12k
Awarded30 Dec 2024
Published22 Jan 2025
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£12ktotal contract value
median £84k
this tender£0£2.4m

This sits below the typical range for Education & Training contracts — a smaller, more accessible award. Based on 23,516 valued Education & Training tenders in our corpus.

The brief

The Supplier is required to provide 7 'one-day' face to face workshops to be delivered on-site in Liverpool, Norwich and Newport.

The purpose of the customer excellence training is to achieve an aligned approach to customer service; covering topics including communication skills, questioning and listening, and empathy.

Key requirements

What the supplier must deliver

01

The Supplier is required to provide 7

The Supplier is required to provide 7 'one-day' face to face workshops to be delivered on-site in Liverpool, Norwich and Newport.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
1147ad2a-62dc-4aa3-8411-0b66974f6aca
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CCHR24A08.
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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