RFP QuestBeta
ClosedStage · contract

Dorset Council

Revenues & Benefits Telephony/Chatbot Service

Software & IT SystemsCPV 48000000
Value£321k
Deadline30 Nov 2025
Published23 Feb 2026
RegionSouth West
Timeline
Published 23 Feb 2026ClosedCloses 30 Nov 2025
Contract value in context
£321ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

Call-off from G-Cloud 14 framework.

Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105) Contract period - 2 years with option for additional 1-year extension.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Dorset Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
16ebb498-8a61-4de3-94d0-d36fbcd75b39
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DCCIVRVA20251226
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

Assembling the market network…

Dorset Council’s tender network

Assembling the network…

Also open now

Similar open tenders

Provision of Mobile Voice & Data Services- BCH

The Police and Crime Commissioner for Bedfordshire Police, Cambridgeshire Constabulary, and Hertfordshire Constabulary (BCH)

Closes 24 Jul 2026Software & IT Systems
£1.5mValue

Provision of a Resilient Secondary Internet Connectivity Service

Northern Ireland Assembly Commission

Closes 27 Jul 2026Communications Equipment
£144kValue