2022_consult - Consultancy support on developments for Salesforce CRM, including integrations with other corporate systems
This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.
We are seeking one specialist consultancy for advice on the following range of topics in relation to further developments in the implementation of Salesforce CRM (Service/SalesCloud) at the British Council: 1.
Integration with other enterprise systems, in support of an integrated, end-to-end journey for English and Exams customers. - English teaching support system - IELTS Exams support system - Outlook (for our B2B users only) - Our 'Data layer' ('Master Customer Reference' / Azure) 2.
Integration with external systems (for our B2B users) 3.
Customer service/sales development - Further development of Salesforce 'Chat Bot' - Further development of lead generation for B2B users - Integration with cloud telephony solution - Support for and reporting on sales
What the supplier must deliver
Integration with other enterprise systems, in support
Integration with other enterprise systems, in support of an integrated, end-to-end journey for English and Exams customers.
English teaching support system
English teaching support system.
IELTS Exams support system
IELTS Exams support system.
Integration with external systems (for our B2B
Integration with external systems (for our B2B users).
Integration with cloud telephony solution
Integration with cloud telephony solution.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at BRITISH COUNCIL(THE), and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 17ccae95-2054-4a3b-ae65-942aa3b397ea
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BC/02281
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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