RFP QuestBeta
ClosedStage · contract

Phoenix Community Housing

Independent debt advice service

HealthcareCPV 85000000 85300000 85310000 85312000
Value£35k
Deadline19 Feb 2021
Published27 Jan 2021
RegionLondon
Timeline
Published 27 Jan 2021ClosedCloses 19 Feb 2021
Contract value in context
£35ktotal contract value
median £380k
this tender£0£16.5m

This sits below the typical range for Health & Social Care contracts — a smaller, more accessible award. Based on 32,734 valued Health & Social Care tenders in our corpus.

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The brief

A two year contract for the provision of an independent debt advice service for Phoenix residents.

A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters.

Scope of service to include: - Face to face, digital and telephone services delivered directly to residents - Carry out initial assessments - Build relationships - Case management - Provide advice and guidance on all debts - Give advice on budgeting - Advice on claiming correct benefits / entitlements - Family/housing/legal - Appeals - Resident workshops/training

Key requirements

What the supplier must deliver

01

A responsive appointment service is anticipated

A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters.

02

Provide advice and guidance on all debts

Provide advice and guidance on all debts.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
21ffb6d6-cba6-4815-bec4-506bf146668f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
MT221766
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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