iCasework case management for councillors
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.
Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive.
System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution.
Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.
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- OCID
- 232a1550-79ee-45af-acc1-0441a5b8b2bb
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 2122-0447
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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