RFP QuestBeta
ClosedStage · contract

OFFICE OF RAIL AND ROAD

Covid-19 Health Regulations mystery shopping

Business ServicesCPV 79000000
Value£24k
Deadline14 Jan 2022
Published20 Jan 2022
RegionSouth East
Timeline
Published 20 Jan 2022ClosedCloses 14 Jan 2022
Contract value in context
£24ktotal contract value
median £66k
this tender£0£1.6m

This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

This work is being commissioned by ORR's Consumer Team.

The Team is responsible for approving policies and monitoring compliance under passenger-facing licence conditions.

As part of the response to COVID-19, the government requires operators of international travel services to provide information to passengers and carry out checks at specific points on their journey into the UK.

ORR is responsible for ensuring that Eurotunnel and Eurostar, as the current operators of international rail services, comply with these requirements.

CAA and MCA are responsible for oversight of entry into the UK by air and sea respectively as the relevant regulators for those sectors.

Please see attached documents for further information.

Key requirements

What the supplier must deliver

01

The Team is responsible for approving policies

The Team is responsible for approving policies and monitoring compliance under passenger-facing licence conditions.

02

As part of the response to COVID-19

As part of the response to COVID-19, the government requires operators of international travel services to provide information to passengers and carry out checks at specific points on their journey into the UK.

03

ORR is responsible for ensuring that Eurotunnel

ORR is responsible for ensuring that Eurotunnel and Eurostar, as the current operators of international rail services, comply with these requirements.

04

CAA and MCA are responsible for oversight

CAA and MCA are responsible for oversight of entry into the UK by air and sea respectively as the relevant regulators for those sectors.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at OFFICE OF RAIL AND ROAD, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
23809166-eea1-4977-866a-c2454174349a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ORR/CT/21-69
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

Assembling the market network…

OFFICE OF RAIL AND ROAD’s tender network

Assembling the network…

Also open now

Similar open tenders

Mystery Shopping Market Research for TransPennine Trains Limited

Transpennine Trains Limited

Closes 21 Jul 2026Business Services
£375kValue

North East Better Health at Work Award

Newcastle City Council

Closes 13 Aug 2026Business Services
£755kValue