RFP QuestBeta
ClosedStage · contract

Department for Business, Energy & Industrial Strategy (BEIS)

Provision of the Green Deal Ombudsman and Investigation Services

Business ServicesCPV 79000000 79400000 79410000
Value£330
Deadline23 May 2017
Published23 Jul 2017
RegionUK-wide
Timeline
Published 23 Jul 2017ClosedCloses 23 May 2017
Contract value in context
£330total contract value
median £66k
this tender£0£1.6m

This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

The Department for Business Energy & Industrial Strategy (BEIS) is looking for a contractor to administer the Green Deal (GD) Ombudsman and Investigation Service (OIS) from 14 June 2017.

The GD was launched in January 2013 as a framework under which consumers could take out 'pay as you save' loans for energy efficiency and microgeneration measures installed on their property.

These loans are repaid over the lifetime of the measure through the electricity bill.

Responsibility for the loan repayments passes to future occupiers of the property.

The OIS ensures an independent customer redress process is available when something goes wrong with a GD Plan and is an essential element of the customer redress landscape for the GD market.

Buyer intelligence

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Source & provenance
OCID
245606a1-73de-4d47-a3e7-dfda016a4b3a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP268497566
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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