RFP QuestBeta
ClosedStage · contract

The Guinness Partnership Ltd

Out of Hours Call Handling

Business ServicesCPV 79000000 79500000
Value£594k
Deadline6 Nov 2019
Published19 Feb 2020
RegionUK-wide
Timeline
Published 19 Feb 2020ClosedCloses 6 Nov 2019
Contract value in context
£594ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

The Guinness Partnership Limited and all its subsidiaries wish to enter into a contract with our supplier for an out of hours call handling service, during the hours of 8pam and 9am including bank holidays, to enable its customers to report emergency repairs, anti-social behaviour or to make a rent payment during this time.

The Supplier should also be able to provide cover during periods when Guinness is unavailable during normal operating hours or as cover for business continuity when required.

Further details can be found in the procurement documents.

Key requirements

What the supplier must deliver

01

The Supplier should also be able

The Supplier should also be able to provide cover during periods when Guinness is unavailable during normal operating hours or as cover for business continuity when required.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
24b23174-3b1c-49c9-9929-8b5ae9560cfb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
GUINPART001-DN433631-00543325
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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