RFP QuestBeta
ClosedStage · contract

LONDON BOROUGH OF NEWHAM

Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations

Software & IT SystemsCPV 48000000
Value£140k
Deadline14 May 2026
Published19 Jun 2026
RegionNationwide
Contract value in context
£140ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council.

The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre.

Award via GCA LVPS Framework RM6237

Source & provenance
OCID
25114b6e-61ef-4dd0-a4ec-9cfaf370fb48
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
21872
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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