The Provision of an Automated Contact Solution
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems, for both Your Homes Newcastle and, Leazes Homes Limited.
We are seeking relevant, complete tenders for the provision of a specialist solution to enable us to establish effective Customer contact on behalf of both Your Homes Newcastle and Leazes Homes.
The required solution should intelligently interpret data and signpost the Customer call to the appropriate service area.
What the supplier must deliver
Your Homes Newcastle wishes to procure
Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems, for both Your Homes Newcastle and, Leazes Homes Limited.
The required solution should intelligently interpret data
The required solution should intelligently interpret data and signpost the Customer call to the appropriate service area.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
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- OCID
- 27448ebf-0b04-4753-85db-0a77b754e439
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- YHN-P1572
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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