Trading Standards Case Management System

The overall requirement enables the service to provide key functions to: • investigate persistent and/or serious criminal activities, in particular those involving fraud, counterfeiting, scams, doorstep crime and persistent consumer detriment • support businesses by offering professional business advice and guidance, including Primary Authority Partnerships • audit high risk businesses such as farms, food and feed producers, importers, wholesalers and retailers • provide animal health and disease outbreak advice • carry out regular market surveillance, such as at Kent ports, markets and boot fairs, to prevent unsafe or illegal products entering the market • reduce illegal sale of tobacco and alcohol to children and young people as well as reduce access to illegal tobacco.

Trading Standards' role is to create and maintain a safe and fair-trading environment where Kent businesses can operate and grow, and Kent consumers can engage in their economic activity with confidence.