Hightown Housing Association Ltd
GB-Hemel Hempstead: Out of Hours Contract
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits below the typical range for Repair & Maintenance contracts — a smaller, more accessible award. Based on 15,278 valued Repair & Maintenance tenders in our corpus.
The current Out of Hours call handling service contract has now expired and therefore a tender opportunity has arisen to provide this service to Hightown.
An average number of 250 inbound calls are dealt with per month (approx.
220 in the summer months, rising to 380 in winter), over a 12 month period of a repairs and maintenance nature.
There are currently in the region of 4781 dwellings plus associated communal blocks which the service will cover for repairs and maintenance emergency calls.
What the supplier must deliver
The current Out of Hours call handling
The current Out of Hours call handling service contract has now expired and therefore a tender opportunity has arisen to provide this service to Hightown.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 280266f4-4415-499d-9bb9-27a990392a6b
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BIP468827318
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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