RFP QuestBeta
Awarded · ResultStage · contract

Radian

Out of Hours Telephony Service

Business ServicesCPV 79510000 79500000
Value£250k
Awarded30 Nov 2016
Published26 Oct 2016
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£250ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Radian are an award winning organisation, employing over 1200 staff, providing nearly 21000 affordable homes in Berkshire, Buckinghamshire, Dorset, Hampshire, Isle of Wight, Surrey, Sussex and Wiltshire.

The majority of our stock is general needs housing, but also includes a significant portfolio of sheltered and supported housing, together with key worker accommodation, shared ownership, market rent and private sale properties.

Residents are able to benefit from tailored services that meet local needs.

We value and promote diversity and are committed to equality of opportunity for all.

Contract Length: Initial term of 3 years with an option to extend for a further 2 x 12month periods.

Contract Value/Range: Radian estimates that the contract value will be approximately £200,000 - £250,000.

Radian are looking to procure an 'Out of Hours Telephony Services' contract to cover all hours and periods when the Customer Service Centre is closed.

Radian is looking for a high quality solution for the specified contract from high quality providers that deliver a service that is demonstrably focused around the needs of Radian.

The contract for the provision of the service is expected to commence 1st February 2017, exact dates to be agreed.

Key requirements

What the supplier must deliver

01

Residents are able to benefit from tailored

Residents are able to benefit from tailored services that meet local needs.

02

Radian is looking for a high quality

Radian is looking for a high quality solution for the specified contract from high quality providers that deliver a service that is demonstrably focused around the needs of Radian.

03

The contract for the provision of

The contract for the provision of the service is expected to commence 1st February 2017, exact dates to be agreed.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Radian, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
292a8785-b638-4e85-8c1e-92057580dbea
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
P/HCS/CS 0415
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

Scroll to explore the market network

Radian’s tender network

Assembling the network…

Also open now

Similar open tenders

HDC-1632 Keyholding, Security and Out of Hours Response Service

Harborough District Council

Closes 14 Aug 2026Business Services
£75kValue

Provision of Legal Services

GLF SCHOOLS

Closes 31 Jul 2026Business Services
Value not publishedValue