RFP QuestBeta
ClosedStage · contract

DVSA - Driver and Vehicle Standards Agency

CCA Platinum Membership 2022

Business ServicesCPV 79000000 79900000
Value£15k
Deadline9 Mar 2022
Published30 Mar 2022
RegionScotland
Timeline
Published 30 Mar 2022ClosedCloses 9 Mar 2022
Contract value in context
£15ktotal contract value
median £66k
this tender£0£1.6m

This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

This is a yearly subscription: Each year, DVSA's Customer Service Centre's key target is CCA accreditation.

Having platinum membership helps DVSA work with key companies both in the private and public sector to achieving excellence within the customer contact business.

Other public sector organisations enjoying success through the membership include DVLA and HMRC.

CCA offer development, help and advice in deploying new channels with the business - for example web chat, an area that DVSA is exploring currently.

CCA offer support and contacts that can help people through new software/innovation, an example being the new software DVSA has invested in, of which a key element.

Key requirements

What the supplier must deliver

01

CCA offer support and contacts that can

CCA offer support and contacts that can help people through new software/innovation, an example being the new software DVSA has invested in, of which a key element.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at DVSA - Driver and Vehicle Standards Agency, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
2a6ddbf2-7c77-431d-a06b-72a9f8dc27fa
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_301227/1050973
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

Assembling the market network…

DVSA - Driver and Vehicle Standards Agency’s tender network

Assembling the network…