RFP QuestBeta
Awarded · ResultStage · contract

MHRA

MHRA Debt Recovery Services One Stop Shop

Financial ServicesCPV 66000000
Value£245k
Awarded10 Feb 2023
Published19 May 2023
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£245ktotal contract value
median £150k
this tender£0£4.7m

This sits in the upper-middle of the Financial & Insurance Services band — a substantial contract for the sector. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

The brief

The Medicines and Healthcare products Regulatory Agency (MHRA) require the appointment of an experienced and accredited Debt Recovery Agency for the provision of Services relating to Pre-Legal collections and Legal Recoveries across the UK and internationally.

The Supplier shall be required to provide comprehensive and efficient debt recovery/collection Services with the implementation of effective systems and processes to ensure auditability, professionalism and sensitivity.

The Services shall be called off as required and therefore there is no guarantee of volumes of work; however, the Supplier must be able to manage service fluctuations - our business needs will dictate the number and type/scale of instructions.

Further Competition Call-Off Contract from LUPC Framework PFB5044 LU Lot 2.

Key requirements

What the supplier must deliver

01

The Supplier shall be required to provide

The Supplier shall be required to provide comprehensive and efficient debt recovery/collection Services with the implementation of effective systems and processes to ensure auditability, professionalism and sensitivity.

02

The Services shall be called off as

The Services shall be called off as required and therefore there is no guarantee of volumes of work; however, the Supplier must be able to manage service fluctuations.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
2cd6e748-38d7-49cd-ab71-1a25fb661638
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-1579800D0O000000rwimUAA
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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