SANDWELL METROPOLITAN BOROUGH COUNCIL
Technology Enable Care Services
This sits below the typical range for Repair & Maintenance contracts — a smaller, more accessible award. Based on 15,278 valued Repair & Maintenance tenders in our corpus.
Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products.
To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.
The maintenance plan will include: - • Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components • Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard. • Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours.
Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.
What the supplier must deliver
Remedial maintenance service to maintain the Equipment
Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 2e701e00-80e5-4309-b9b5-2262b4e267b6
- Stage
- contract · Contract
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- Contracts Finder
- Buyer ref
- ASC152
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