RFP QuestBeta
Awarded · ResultStage · contract

Newcastle City Council

007026 - Revenue and Benefits Portal with Integrated Forms

Software & IT SystemsCPV 48000000
ValueValue not published
Awarded8 Nov 2019
Published9 Oct 2019
RegionNorth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

Newcastle City Council (NCC) has established a project to replace its existing revenue and benefits portal and online revenues forms.

Tenders are invited for the supply of services in respect of a revenues and benefits portal supported by a predesigned, online integrated forms package for revenues and AI "chatbot".

The current portal is under licence for support and maintenance purposes until 14 January 2020.

It is essential that the implementation of the new portal does not extend beyond this date.

All functionality must be live and tested prior to the cessation of the current contract and by 14 January 2020.

The predesigned, online integrated forms package is a new requirement and ideally should be live and tested by 1 March 2020 to compliment the portal, however as this is not as contractually urgent, it can be delayed slightly.

Key requirements

What the supplier must deliver

01

Tenders are invited for the supply

Tenders are invited for the supply of services in respect of a revenues and benefits portal supported by a predesigned, online integrated forms package for revenues and AI "chatbot".

02

The current portal is under licence

The current portal is under licence for support and maintenance purposes until 14 January 2020.

03

All functionality must be live and tested

All functionality must be live and tested prior to the cessation of the current contract and by 14 January 2020.

04

The predesigned, online integrated forms package is

The predesigned, online integrated forms package is a new requirement and ideally should be live and tested by 1 March 2020 to compliment the portal, however as this is not as contractually urgent, it can be delayed slightly.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
2ff05efb-f89c-4f2c-9d44-85327814955d
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
007026
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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