Market Engagement: Provision of a Contact Centre as a Service
This is a market engagement opportunity: Guinness is looking to replace its Customer Contact Centre capabilities and contract with a partner to provide a Managed Service.
We are looking for organisations to provide us with an outline of their offering with reference to our requirements in the market engagement brief.
We want to understand what the market can offer before we formally commence any procurement process.
Information provided will help inform the procurement process, which is separate to this market engagement.
What the supplier must deliver
This is a market engagement opportunity: Guinness
This is a market engagement opportunity: Guinness is looking to replace its Customer Contact Centre capabilities and contract with a partner to provide a Managed Service.
We are looking for organisations to provide
We are looking for organisations to provide us with an outline of their offering with reference to our requirements in the market engagement brief.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at The Guinness Partnership Ltd, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 344f2fbb-3a61-4b0e-9cfa-da93a00f2ab7
- Stage
- preprocurement · Closed
- Source
- Contracts Finder
- Buyer ref
- GUINPART001-DN593683-72015395
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Postal & Telecommunications
Assembling the market network…
The Guinness Partnership Ltd’s tender network
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