Provision of Outsourced Contact Centre Services
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
The Authority requires a user support solution to provide joined-up, real-time user support that can meet the needs of all Users should they encounter issues when using "GOV.UK One Login".
The Authority is looking to collaborate closely with a Contractor to develop a contact centre solution.
What the supplier must deliver
The Authority requires a user support solution
The Authority requires a user support solution to provide joined-up, real-time user support that can meet the needs of all Users should they encounter issues when using "GOV.UK One Login".
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at Government Digital Service, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 36fa2b03-b4e2-46c4-93ae-79bf841fe962
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- WP2074.2
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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