Customer Satisfaction Tracking Services
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services.
The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products.
The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 month optional extension periods (24 months) at the Buyer's sole discretion.
Maximum term is until 17/09/28 (60 months or 5 years).
What the supplier must deliver
The quarterly research study will provide broad
The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 3e529bf4-b133-4026-a4bd-2ac9f8c0d9e7
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- HMLR700816
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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