RFP QuestBeta
ClosedStage · preprocurement

Cornwall Council

CFRS Critical Mobilising System & Equipment Support SLA

Security & DefenceCPV 35000000
Value£145k
Deadline19 Aug 2025
Published13 Aug 2025
RegionSouth West
Timeline
Published 13 Aug 2025ClosedCloses 19 Aug 2025
Contract value in context
£145ktotal contract value
median £210k
this tender£0£17.6m

This sits in the lower-middle of the Security, Defence & Safety Equipment band — a mid-scale opportunity. Based on 4,182 valued Security, Defence & Safety Equipment tenders in our corpus.

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The brief

This contract covers the provision of critical maintenance and out of hours support for the alerting and mobilising technologies across all of Cornwall's 31 Fire Stations and 9x Remote Sites, including Fire HQ.

This includes bespoke fire equipment and technology that are critical to the fire service incident response management capability that ensures the right resources are mobilised as quickly as possible to the correct location.

To include: Fire Station - Alerting and mobilising equipment - hardware and software issues, GD92 / MG4 Principles (Emergency Communications Protocol) (Fire Service) Firecoder installation/swap-outs using appropriate configuration files.

Power Supply Unit failures, testing and swap-outs (Fire Service) RPT1102 Transmitter Programming, testing and swap-outs 4g bearer alerting support, break/fix, e.g.

Cradlepoints (IBR1700) faults/fixes Airwave Radio 'Plug and Play' across various SAN equipment.

E.g.

SAN J 70x Win11 Ruggedized Win11 Mobile Data Terminals used across the services vehicle fleet.

Diagnostics and support for bespoke fire service risk management software that underpin the services incident operations.

E.g.

Airbus SafeCommand Provide triage support in collaboration with Critical Control for 1st and 2nd line diagnostics Coordinate PAT Testing of the alerting equipment across all 31 fire stations and 9 remote sites.

Due to the nature of the work we need the suppliers to be local to Cornwall.

Key requirements

What the supplier must deliver

01

This contract covers the provision of critical

This contract covers the provision of critical maintenance and out of hours support for the alerting and mobilising technologies across all of Cornwall's 31 Fire Stations and 9x Remote Sites, including Fire HQ.

02

Power Supply Unit failures, testing and swap-outs

Power Supply Unit failures, testing and swap-outs.

03

4g bearer alerting support, break/fix, e.g

4g bearer alerting support, break/fix, e.g.

04

Diagnostics and support for bespoke fire service

Diagnostics and support for bespoke fire service risk management software that underpin the services incident operations.

05

Provide triage support in collaboration with Critical

Provide triage support in collaboration with Critical Control for 1st and 2nd line diagnostics.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
409872c5-d409-4565-99ab-66be8327051e
Stage
preprocurement · Closed
Source
Contracts Finder
Buyer ref
CORNWALL001-DN786622-17036287
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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