RFP QuestBeta
ClosedStage · contract

FOREIGN & COMMONWEALTH OFFICE

COVID-19 Consular Call Handling

Business ServicesCPV 79000000 79500000 79510000
Value£3.0m
Deadline23 Mar 2020
Published27 May 2020
RegionLondon
Timeline
Published 27 May 2020ClosedCloses 23 Mar 2020
Contract value in context
£3.0mtotal contract value
median £66k
this tender£0£3.2m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Call-Off from Contact Centre Services RM3815 Framework for the delivery of surge Contact Centre Call Handling services to support FCO Consular and Travel Advice response to COVID-19.

Key requirements

What the supplier must deliver

01

Call-Off from Contact Centre Services RM3815 Framework

Call-Off from Contact Centre Services RM3815 Framework for the delivery of surge Contact Centre Call Handling services to support FCO Consular and Travel Advice response to COVID-19.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at FOREIGN & COMMONWEALTH OFFICE, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
4478f68f-2ffe-4656-8126-252a159ce22a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CPG/4353/2020
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Business Services

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