Business Energy and Industrial Strategy
BEIS Consumer Advice and Information Call Centre
This sits in the upper-middle of the Postal & Telecommunications band — a substantial contract for the sector. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.
The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes.
This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice.
The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.
What the supplier must deliver
The Consumer Advice and Information (CAI) phone
The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes.
The Consumer Advice and Information Call Centre
The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.
Derived from the notice text — always confirm against the original documents.
- OCID
- 46c45372-7cff-49ef-9cea-172a45514bab
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- con_3186
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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