RFP QuestBeta
ClosedStage · contract

Business Energy and Industrial Strategy

BEIS Consumer Advice and Information Call Centre

Telecoms & PostCPV 64000000
Value£728k
Deadline9 Sept 2022
Published10 Jan 2023
RegionLondon
Contract value in context
£728ktotal contract value
median £200k
this tender£0£7.9m

This sits in the upper-middle of the Postal & Telecommunications band — a substantial contract for the sector. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.

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The brief

The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes.

This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice.

The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.

Key requirements

What the supplier must deliver

01

The Consumer Advice and Information (CAI) phone

The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes.

02

The Consumer Advice and Information Call Centre

The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.

Derived from the notice text — always confirm against the original documents.

Source & provenance
OCID
46c45372-7cff-49ef-9cea-172a45514bab
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
con_3186
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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Top suppliers & buyers in Postal & Telecommunications

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Business Energy and Industrial Strategy’s tender network

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