RFP QuestBeta
Awarded · ResultStage · contract

Department for Work and Pensions

Participant recruitment for Citizen Information

IT ServicesCPV 72000000
Value£79k
Awarded4 Nov 2021
Published10 Dec 2021
RegionNorth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£79ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The Department for Work and Pensions are reviewing and re-designing all of our digital systems.

We're completely rewriting how our services are delivered and what tools are available to help people get what they need.

As part of this, we're developing a number of tools to allow citizens to enter and view information about themselves.

We have User Researchers working in this space and they need to undertake research with the full, diverse range of people accessing DWP services, to ensure that these tools are fit for purpose.

Key requirements

What the supplier must deliver

01

Space and they need to undertake

space and they need to undertake.

02

Ensure that these tools are fit

ensure that these tools are fit for purpose.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Department for Work and Pensions, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
4836a252-7b9f-4fcf-a032-7360ce27724f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_286630/1022177
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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Department for Work and Pensions’s tender network

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