RFP QuestBeta
ClosedStage · contract

Sandwell Metropolitan Borough Council

Sandwell Carers Service - AWARD

HealthcareCPV 85000000 85312000 85311300 98000000 76460000 85320000 85310000 85300000 85321000
Value£1.5m
Deadline18 Mar 2025
Published7 May 2026
RegionWest Midlands
Timeline
Published 7 May 2026ClosedCloses 18 Mar 2025
Contract value in context
£1.5mtotal contract value
median £380k
this tender£0£16.5m

This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.

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The brief

ASC146 - Sandwell Carers Service The Sandwell Metropolitan Borough Council wishes to procure a new Carers Service in Sandwell where carers can access information, advice, and support in line with the Care Act 2014.

The Care Act 2014 placed a duty on all Councils to consider the needs of carers on equal footing to the person receiving care and support.

There is a clear focus in the Act on promoting carers' wellbeing, taking account of the impact caring has on all aspects of their lives.

It is therefore a statutory requirement that every Council has a robust offer to identify carers and support them appropriately.

The new service will work with local partners towards better lives for Carers in Sandwell.

It will improve outcomes for Sandwell carers, including health, wellbeing and opportunities.

Key functions will include: 1.

Support for carers to identify or be identified as carers - including campaigns, targeted activities for under- represented groups of carers and promotion/awareness raising 2.

Single point of access for carers with information and advice, and signposting to the right support 3.

Preventative community based support - including peer support groups and work with local partners 4.

Checks on carer wellbeing 5.

Wellbeing plans and triage to the right services as needed, including Adult Social Care and Children's Trust The successful contractor will be required to have responsibility for the delivery of the Service in compliance with legislation including the Care Act 2014, Children and Families Act 2014, and to support and empower carers to meet key outcomes.

Tenderers should note that: - The Council has set the budget for the service, which is outlined in the Invitation to Tender documentation. - Subcontracting tenders are permitted, but a single lead provider is required to be responsible for managing the delivery of any subcontractors to meet the requirements of the Specification.

The duration of the contract will be 5 years from 2 June 2025 to 1 June 2030.

The Council intends to use an evaluation model based on price and quality.

The criteria, on which the tender will be evaluated, inclusive of weighting attached to each, are included in the Invitation to Tender documentation.

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents.

In Order To View and Submit a Tender, you will be required to` Opt-In`.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website.

All procurement responses must be carried out via the Sandwell MBC In-tend Supplier...

Key requirements

What the supplier must deliver

01

The Sandwell Metropolitan Borough Council wishes

The Sandwell Metropolitan Borough Council wishes to procure a new Carers Service in Sandwell where carers can access information, advice, and support in line with the Care Act 2014.

02

The Care Act 2014 placed a duty

The Care Act 2014 placed a duty on all Councils to consider the needs of carers on equal footing to the person receiving care and support.

03

It is therefore a statutory requirement

It is therefore a statutory requirement that every Council has a robust offer to identify carers and support them appropriately.

04

Support for carers to identify or

Support for carers to identify or be identified as carers.

05

Single point of access for carers

Single point of access for carers with information and advice, and signposting to the right support.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
49823230-8bbe-4eaa-a06a-668ffe3ad9cb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-230-9075-Sandwell Carers Service - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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