RFP QuestBeta
Awarded · ResultStage · contract

DEPARTMENT FOR EDUCATION

ServiceNow Licenses (con_5178)

Software & IT SystemsCPV 48000000
Value£1.7m
Awarded5 Jun 2020
Published18 Jan 2021
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.7mtotal contract value
median £91k
this tender£0£1.8m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

SaaS, Cloud based contract for ITIL Fulfiller users (ticket resolvers) and unlimited self-service access.

The license contract also consists of ITBM Standard licenses, Agile for Teams License, GRC (LEGACY) License, Performance Analytics, Application Portfolio Management (APM) and Licenses to support Digi Comms and customised tables.

Key requirements

What the supplier must deliver

01

The license contract also consists of ITBM

The license contract also consists of ITBM Standard licenses, Agile for Teams License, GRC (LEGACY) License, Performance Analytics, Application Portfolio Management (APM) and Licenses to support Digi Comms and customised tables.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
4b6fdd30-9e89-42ce-9480-896c9ad86f4f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
con_5178
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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