RFP QuestBeta
Awarded · ResultStage · contract

TRANSPORT FOR LONDON

TfL 90865 Lot 2: Task C - Staff and Information Survey (SIS)

Business ServicesCPV 79311000
Value£2.8m
Awarded30 Jun 2015
Published1 Mar 2016
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£2.8mtotal contract value
median £66k
this tender£0£3.0m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Provision of Staff and Information Survey (SIS), where research is conducted using ‘mystery shopping’ techniques to monitor standards of service and highlight any areas where improvements can be made.

The research provides data for performance measurement and target setting giving TfL the ability to monitor and improve service standards and the customer experience.

Buyer intelligence

Make the case to bid

Reveal who to approach at TRANSPORT FOR LONDON, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
4c0fbd83-d4b5-4d3a-92c2-790fb05b91d7
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TfL 90865 Lot 2: Task C
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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