TfL 90865 Lot 2: Task C - Staff and Information Survey (SIS)
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Provision of Staff and Information Survey (SIS), where research is conducted using ‘mystery shopping’ techniques to monitor standards of service and highlight any areas where improvements can be made.
The research provides data for performance measurement and target setting giving TfL the ability to monitor and improve service standards and the customer experience.
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- 4c0fbd83-d4b5-4d3a-92c2-790fb05b91d7
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- contract · Contract
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- TfL 90865 Lot 2: Task C
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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