Kent Innovation Centre IT Support and Maintenance Contract with Back-up Link
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
Thanet District Council wishes to select and appoint a suitable supplier for the provision of an IT Support and Maintenance service with a Back-up Link for the network at the Kent Innovation Centre, Broadstairs.
The scope of this contract is to provide a fully outsourced and managed IT support and maintenance solution for both hardware and software elements within the KIC.
The Kent Innovation Centre (KIC) is a set of managed office spaces over three floors, run by Thanet District Council (TDC) which provides fully serviced office accommodation, including meeting room space, internet provision and allows 24/7/365 access to its clients.
The KIC currently has 34 different companies (Licensees) located in the building.
A secure, stable and reliable IT infrastructure is of the utmost importance to the Council's Licensees to ensure continuity of service.
The Contract is anticipated to commence upon 1 April 2025 for a duration of three years with one option to extend for a period of two years at the sole discretion of the Council.
Important Information: All procurement documents are attached to the notice and available from Kent Business Portal (www.kentbusinessportal.org.uk) for suppliers to download and complete according to instructions contained.
The procurement process will be undertaken on the basis of formal quotations.
All quotations will be accepted subject to the bidder providing suitable responses to grounds for Mandatory and Discretionary Rejection and that minimum standards are met as set out in the Invitation to Quote document.
Evaluation will be on the basis of criteria as set out in the Invitation to Quote document.
Any clarifications or questions must be submitted via the Message area of the Kent Business Portal by no later than 14.00hrs on 31/01/2025 Completed quotation documents must be submitted electronically via the Kent Business Portal by no later than 14.00hrs on 03/02/2025
What the supplier must deliver
Thanet District Council wishes to select
Thanet District Council wishes to select and appoint a suitable supplier for the provision of an IT Support and Maintenance service with a Back-up Link for the network at the Kent Innovation Centre, Broadstairs.
The scope of this contract is
The scope of this contract is to provide a fully outsourced and managed IT support and maintenance solution for both hardware and software elements within the KIC.
A secure, stable and reliable IT infrastructure
A secure, stable and reliable IT infrastructure is of the utmost importance to the Council's Licensees to ensure continuity of service.
Any clarifications or questions must be submitted
Any clarifications or questions must be submitted via the Message area of the Kent Business Portal by no later than 14.00hrs on 31/01/2025.
Completed quotation documents must be submitted electronically
Completed quotation documents must be submitted electronically via the Kent Business Portal by no later than 14.00hrs on 03/02/2025.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 4d369a8f-2a05-4aef-9670-76b000d19c93
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- THANET001-DN756963-58977448
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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