Department for Work and Pensions
ecm_11962 Pensions Transformation Programme (PTP) Customer Account Manager (CAM) - Application Support & Maintenance
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
Level 3 Support and maintenance of the PTP CAM system which is a legacy service that manages customer accounts for pension centres and supports more than 3,000 concurrent agents managing direct telephone and paper-based contact with customers.
It is a front-end solution interfacing with HMRC and a number of DWP systems including the legacy systems PSCS and ISCS.
What the supplier must deliver
Level 3 Support and maintenance of
Level 3 Support and maintenance of the PTP CAM system which is a legacy service that manages customer accounts for pension centres and supports more than 3,000 concurrent agents managing direct telephone and paper-based contact with customers.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 4e949bc6-81b1-456f-ad40-a06987d10313
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_368007/1400523
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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