RFP QuestBeta
Awarded · ResultStage · contract

DEFRA

Generative AI for customer contact - Enabling Phase

Business ServicesCPV 79411000
Value£134k
Awarded31 Jul 2025
Published31 Jul 2025
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£134ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

The brief

A 9-week project to build the foundations for a project to evaluate the effectiveness of Generative AI for three live use cases, in order to build robust evidence to support future investment

Key requirements

What the supplier must deliver

01

Evidence to support future investment

evidence to support future investment.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at DEFRA, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
50911725-3636-48c4-a76f-24be7e5f20e0
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-0519700D8d000003VQwdEAG
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

Scroll to explore the market network

DEFRA’s tender network

Assembling the network…

Also open now

Similar open tenders

West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

Police and Crime Commissioner for West Midlands

Closes 8 Sept 2026Business Services
Value not publishedValue

Proc-24-186 | Design & Public Consultation for phase 2 & 3 of Mold Road Active Travel Scheme

Wrexham County Borough Council

Closes 3 Aug 2026Business Services
£417kValue