RFP QuestBeta
ClosedStage · contract

London Fire Commissioner

CAFM, Helpdesk and MI Services

Software & IT SystemsCPV 48000000 48612000 72000000 72222200 72253000 72253100 72260000 72310000 72313000 72314000 72315200 72321000
Value£2
Deadline1 Jul 2020
Published4 Jun 2020
RegionLondon
Timeline
Published 4 Jun 2020ClosedCloses 1 Jul 2020
Contract value in context
£2total contract value
median £91k
this tender£0£1.1m

This sits below the typical range for Software & IT Systems contracts — a smaller, more accessible award. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

The London Fire Commissioner (the Authority) provides fire fighting, rescue, fire safety and certain emergency planning services for the Greater London area.

The LFC Authority is the busiest of all the fire services in the United Kingdom managing 102 fire stations together with the Headquarters building, the London Operations Control centre and the Brigade distribution centre and store.

The Authority is looking to conduct a competitive procurement process with a view to identify a supplier to provide a CAFM/Helpdesk/Management Information System service, for a period of 5 years, with an option to extend up to a further 2 years.

Expected Contract Mobilisation start date: Autumn 2020.

Expected Service Commencement start date: March 2021.

The service currently handles 12,000 calls per annum and processes 25,000 planned work orders, 12,000 reactive work orders, managing a total annual spend on quoted works of £4.0M, all through an existing FM Supply Chain.

Communication with the Authority during the tender exercise only via Bluelight portal.

Key requirements

What the supplier must deliver

01

The Authority is looking to conduct

The Authority is looking to conduct a competitive procurement process with a view to identify a supplier to provide a CAFM/Helpdesk/Management Information System service, for a period of 5 years, with an option to extend up to a further 2 years.

02

The service currently handles 12,000 calls per

The service currently handles 12,000 calls per annum and processes 25,000 planned work orders, 12,000 reactive work orders, managing a total annual spend on quoted works of £4.0M, all through an existing FM Supply Chain.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
52167cd4-a58b-46d6-8ad0-d9f10618a1e2
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20200604010816-33133
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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