RFP QuestBeta
ClosedStage · contract

Orbit Group Limited

Out of Hours Call Handling Service

Business ServicesCPV 79000000 79500000
Value£113k
Deadline23 May 2024
Published6 Dec 2024
RegionLondon
Timeline
Published 6 Dec 2024ClosedCloses 23 May 2024
Contract value in context
£113ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Orbit is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision.\r \r This is for the handling of calls outside of Orbits own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with Orbits appointed repairs contractor's.

The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.

Key requirements

What the supplier must deliver

01

Orbit is seeking to appoint a business

Orbit is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision.\r.

02

This is for the handling of calls

This is for the handling of calls outside of Orbits own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with Orbits appointed repairs contractor's.

03

The services to be provided under

The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
579dba86-d1bd-4382-aa7e-65da0e298c11
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ORBIT001-DN696561-06329887
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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