RFP QuestBeta
Awarded · ResultStage · contract

National Savings & Investments

Outsourcing of Risk - Assurance Review 2020/21 - IT Patching and Maintenance

Business ServicesCPV 79212000
Value£38k
Awarded24 Aug 2020
Published3 Sept 2020
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£38ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

The brief

NS&I has an outsourced customer servicing model which, in addition, provides IT and infrastructure services.

These services are provided to NS&I by Atos.

As part of this agreement Atos are responsible for maintaining and keeping up to date the servers and software used by both their own sales processing and customer servicing teams, and by NS&I staff.

IT patching is split into two main areas: • Patching of the server estate used to service operations, overseen by NS&I's IS and Information Assurance team; • Patching of security vulnerability overseen by the IT Security team.

NS&I wishes to appoint a suitable firm to conduct a review of Atos's patch management.

The scope of this review will focus on the management of server estate patching and will exclude security vulnerabilities.

Key requirements

What the supplier must deliver

01

As part of this agreement Atos are

As part of this agreement Atos are responsible for maintaining and keeping up to date the servers and software used by both their own sales processing and customer servicing teams, and by NS&I staff.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
5b1873e9-0ad6-45c5-995e-41f6a83aa620
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20-F-08
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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