Voluntary and Community Sector Mental Health Support
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Postal & Telecommunications band — a substantial contract for the sector. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.
HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support.
1) Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours.
There will also be route in from successful VCS organisation into HMRC for tax advice and resolution for any customers with mental health barriers.
What the supplier must deliver
HMRC wants to signpost and refer customers
HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 5c3b1544-a622-4ed3-93b8-bf2b0dedb83f
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CW62478
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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