RFP QuestBeta
ClosedStage · contract

L&Q Group

Debt Recovery Services (DRS)

Business ServicesCPV 79000000 79900000
ValueValue not published
Deadline15 Dec 2023
Published7 Nov 2023
RegionUK-wide
Timeline
Published 7 Nov 2023ClosedCloses 15 Dec 2023
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The brief

The procurement of a debt recovery service and in-house tracing for former tenant debt customers who are no longer a resident with us to improve our overall collections performance across the Group.

Our objectives from this procurement exercise are: o A DCA that can fulfil all the requirements. o Clear SLA and performance metrics in place for FTA collection (Monthly reporting cycle) o The ability to trace in-house before referring to the DCAs (this could be through a DCA portal) London & Quadrant Housing Trust is conducting this procurement on behalf of itself and all of its group entities

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Source & provenance
OCID
5c562530-c5d2-4d15-9e86-41c1d03b305c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-379-1674-Head Office 00001674
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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