MCA - Maritime and Coastguard Agency
HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT 2024 - Lot 1
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Engineering & Architecture band — a substantial contract for the sector. Based on 33,646 valued Engineering & Architecture tenders in our corpus.
The Maritime and Coastguard Agency (MCA) has a requirement for manufacturer hardware support and technical support for key compute, storage and network hardware that forms part of the infrastructure providing the critical National HM Coastguard Emergency Service capability.
The hardware is primarily supported by a infrastructure managed service, but this service requires underpinning services for hardware replacement and manufacturer technical support.
The asset list has been split into two Lots; Lot 1: Includes Cisco networking hardware.
For these we require standard Cisco hardware and software support services to the required SLAs.
Lot 2: Includes Cisco hardware and NetApp storage arrays that are beyond the Cisco End of Support date but is still in use.
It also contains our NetApp storage arrays which have a lower level of support requirement.
For this Lot we require a hardware replacement service only.
This opportunity is open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework (RM6100).
A notice is not being published for Lot 2 because the value is below £10k.
What the supplier must deliver
The Maritime and Coastguard Agency (MCA) has
The Maritime and Coastguard Agency (MCA) has a requirement for manufacturer hardware support and technical support for key compute, storage and network hardware that forms part of the infrastructure providing the critical National HM Coastguard Emergency Service capability.
The hardware is primarily supported by
The hardware is primarily supported by a infrastructure managed service, but this service requires underpinning services for hardware replacement and manufacturer technical support.
For these we require standard Cisco hardware
For these we require standard Cisco hardware and software support services to the required SLAs.
Lot 2: Includes Cisco hardware and NetApp
Lot 2: Includes Cisco hardware and NetApp storage arrays that are beyond the Cisco End of Support date but is still in use.
It also contains our NetApp storage arrays
It also contains our NetApp storage arrays which have a lower level of support requirement.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 5ec794cc-2f51-4f0e-91de-6057f632b5e5
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_413219/1348755
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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