RFP QuestBeta
Awarded · ResultStage · contract

MCA - Maritime and Coastguard Agency

HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT 2024 - Lot 1

Engineering & ArchitectureCPV 71000000 71300000 71350000 71356000
Value£179k
Awarded6 Mar 2024
Published24 Apr 2024
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£179ktotal contract value
median £95k
this tender£0£2.0m

This sits in the upper-middle of the Engineering & Architecture band — a substantial contract for the sector. Based on 33,646 valued Engineering & Architecture tenders in our corpus.

The brief

The Maritime and Coastguard Agency (MCA) has a requirement for manufacturer hardware support and technical support for key compute, storage and network hardware that forms part of the infrastructure providing the critical National HM Coastguard Emergency Service capability.

The hardware is primarily supported by a infrastructure managed service, but this service requires underpinning services for hardware replacement and manufacturer technical support.

The asset list has been split into two Lots; Lot 1: Includes Cisco networking hardware.

For these we require standard Cisco hardware and software support services to the required SLAs.

Lot 2: Includes Cisco hardware and NetApp storage arrays that are beyond the Cisco End of Support date but is still in use.

It also contains our NetApp storage arrays which have a lower level of support requirement.

For this Lot we require a hardware replacement service only.

This opportunity is open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework (RM6100).

A notice is not being published for Lot 2 because the value is below £10k.

Key requirements

What the supplier must deliver

01

The Maritime and Coastguard Agency (MCA) has

The Maritime and Coastguard Agency (MCA) has a requirement for manufacturer hardware support and technical support for key compute, storage and network hardware that forms part of the infrastructure providing the critical National HM Coastguard Emergency Service capability.

02

The hardware is primarily supported by

The hardware is primarily supported by a infrastructure managed service, but this service requires underpinning services for hardware replacement and manufacturer technical support.

03

For these we require standard Cisco hardware

For these we require standard Cisco hardware and software support services to the required SLAs.

04

Lot 2: Includes Cisco hardware and NetApp

Lot 2: Includes Cisco hardware and NetApp storage arrays that are beyond the Cisco End of Support date but is still in use.

05

It also contains our NetApp storage arrays

It also contains our NetApp storage arrays which have a lower level of support requirement.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
5ec794cc-2f51-4f0e-91de-6057f632b5e5
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_413219/1348755
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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