RFP QuestBeta
ClosedStage · contract

Southend-on-sea Borough Council

Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software

Financial ServicesCPV 66000000 79512000
Value£60k
Deadline21 Jul 2025
Published8 Sept 2025
RegionNationwide
Timeline
Published 8 Sept 2025ClosedCloses 21 Jul 2025
Contract value in context
£60ktotal contract value
median £150k
this tender£0£4.7m

This sits in the lower-middle of the Financial & Insurance Services band — a mid-scale opportunity. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council.

Fully PCI DSS Complaint; Fully automated payment line with customisable menu options and script, Semi-Automated payment line and Agent supported payments.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Southend-on-sea Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
5fa7b1d9-0045-4fd1-bfac-4b1648ef76af
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DN773198
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Financial & Insurance Services

Assembling the market network…

Southend-on-sea Borough Council’s tender network

Assembling the network…

Also open now

Similar open tenders

Merchant Acquirer, Payment Gateway, Equipment and Open Banking Service Agreement

Transport for Greater Manchester

Closes 25 Aug 2026Financial Services
£19.2mValue

Electronic Payments and Associated Services

Procurement Assist Limited c/o Integrated Facilities Management Bolton Ltd (iFM Bolton)

Closes 31 May 2029Business Services
£75.0mValue